Engaging an unlicensed investigator in Malaysia isn't just risky — under the Private Agencies Act 1971 (Akta 27), evidence gathered without a KDN licence can be ruled inadmissible in court. We hold Lesen 2B and document every step accordingly.
The Private Agencies Act 1971 (Akta 27) defines two PI licence categories issued by the Ministry of Home Affairs (KDN). Optimal Security holds Lesen 2B, allowing us to field a coordinated team across multiple concurrent cases.
A licence issued to a single practising investigator (Penyiasat Persendirian), operating solo on cases.
Allows us to field a coordinated team across multiple concurrent cases anywhere in Peninsular Malaysia, including Kuala Lumpur, Selangor, Penang and Johor Bahru.
Operating as a PI without a KDN licence is a criminal offence under Section 3 of Akta 27 — always verify a licence before engaging any investigator, and confirm they operate within legal limits (they should never illegally access phone records, bank accounts or private data).
Discreet surveillance and evidence gathering for cheating spouse, pre-marital and post-matrimonial matters.
Internal fraud investigation, commercial disputes and corporate due diligence.
Pre-employment, pre-partnership, pre-marital and tenant background verification.
Locating assets and missing persons, and conducting lawful field surveillance.
Straightforward cases like a background check are often a fixed fee. Surveillance-based work, such as matrimonial or infidelity cases, is billed by time, complexity and travel — there's no single "per day" rate that fits every case.
Describe the matter via WhatsApp or phone, in full confidence.
We confirm the approach is lawful under the Private Agencies Act 1971 and agree scope.
Licensed investigators carry out the agreed scope of work.
Evidence documented to a standard that holds up in court.
A structured report delivered directly and confidentially.
