Local or Nepalese (Nepali) security guards are preferred in Malaysia.
Who is Security Guard?
A security guard (also known as a security inspector or protective agent) is a person employed by a government or private party to protect the employing party’s assets (property, people, equipment, money, etc.) from a variety of hazards (such as waste, damaged property, unsafe worker behavior, criminal activity such as theft, etc.) by enforcing preventative measures.
Security guards do this by maintaining a high-visibility presence to deter illegal and inappropriate actions, looking (either directly, through patrols, or indirectly, by monitoring alarm systems or video surveillance cameras) for signs of crime or other hazards (such as a fire), taking action to minimize damage (such as warning and escorting trespassers off property), and reporting any incidents to their clients and emergency services (such as the police or paramedics), as appropriate.
We Only hire Nepalese (Gorkhas) and Local Malaysian' as Security Guards.
Most of our security Guards are Well-Trained, Qualified, Certified and Experienced.
Certified By Persatuan Perkhidmatan Kawalan Keselamatan Malaysia [PPKKM] (English: Security Services Association of Malaysia; Petaling Jaya, Malaysia).
Security Guard Duty, Function & Responsibility
- Adequate and continuous unarmed guards will be stationed at designated locations within the site. The guards will execute security as instructed by the management and described by this procedure.
- Security guard will deal explicitly with the manner visitors/contractors move around the work site but as far as practically possible, will avoid causing unwarranted interference with legitimate activities.
- Security guards must be alert at all times on probable security/safety incidents. The guards will remain focus in the overall security protection.
- Guards represent THE CLIENT and they contribute to the public image of the company. It is essential that guards display spirits of friendliness, courtesy and cooperation and present a business like appearance. They shall behave in a manner to command respect. Guards shall be firm, calm and courteous in line with the rules adopted by the management.
- The guard will carry out regular inspections on lightings, firefighting equipment, walls and other amnesties as preventive and control measures against fire threats.
- All Security guards assigned to a company are all direct report and subordinate to the Security Officer of the client on all aspects pertaining to security including disciplinary matters.
- Guards shall be familiar with the method of operation of the firefighting equipment and location of fire extinguisher, hand hoses, standpipes, sprinkler and other parts of the site’s fire protection system.
- Guards Secure premises and personnel by patrolling property; inspecting buildings, equipment, and access points; permitting entry.
- Operate, Monitor and Enforcement of access control, shipping security control, monitoring of CCTV control centre system (surveillance equipment).
- Document and store information, activities, and event in a log and /or report.
- Handle security incidents and service
- Manage disorderly conduct and threatening behavior
- Operates and maintains a two-way communications system in order to remain in constant radio contact with other security personnel.
- Check to ensure the functionality of the motor gate, barrier gate, clocking devices & walkie-talkie.
- To report to Security Supervisor on any non-conformance or criminal issue found.
- To attend immediately on any crime report and proceed with investigation without failure.
- Obtains help by sounding alarms.
- Maintains organization's stability and reputation by complying with legal requirements.
- Ensures operation of equipment by completing preventive maintenance requirements;
- Following manufacturer's instructions; troubleshooting malfunctions;
- Calling for repairs; evaluating new equipment and techniques.
- Contributes to team effort by accomplishing related results as needed.
Many expect guards to perform a wider variety of duties and functions in addition to their primary function of safety.
There is a higher demand for specialized services, both in monitoring remote systems and understanding the specific needs of different industries.
Security Guard Discipline
Guards' shall report for duty on times as specified by the management. When guard is unable to report for duty due to illness, injury or other causes, he shall notify his supervisor immediately. Unnecessary delay in such notification is a serious misconduct and ground for disciplinary action.
Guards shall remain on duty until being relieved. Guards shall relay any special order or pertinent information to their relief. Guards shall not accept relief by another guard who is not in a condition to work for any reason. The guard must be responsible and exercise due diligence in judging that his relief is competent, healthy and capable.
Any fresh orders or instructions will be delivered either by the Security Officer of THE CLIENT or the guard’s supervisors. The Security Supervisor must ensure that orders or instructions delivered are clearly understood by all guards. A duplicate book can be used to deliver written orders if necessary.
Stern action will be taken against guards who disobey orders. If any security guards fails to carry out orders or instructions, he shall be penalized. After three warnings, the guard shall be dismissed. Notwithstanding, any gross insubordination will entail instant dismissal.
Security Guard Approach
- To conduct a site survey and physical inspection of the facility or the job-site.
- To analyze current security requirements to include threats, risks, vulnerabilities, barriers, lighting, access control, intrusion, detection, personnel and procedural countermeasures to determine the sufficiency and level of protection of the facility.
- To review and analyze the existing security design and determine modifications and adjustments to ensure an adequate level of protection for all property/assets. Identify opportunities for enhancement of the security/safety arrangements consistent with the desired level of protection for more efficient business operations.
- To provide relevant budget on additional expenditures required to meet the agreed level of protection.
Security Guard Conduct & Appearance
If any false information in any report is found, the guard concerned will be dealt with accordingly. After three written warnings the guard shall be dismissed.
Whilst on duty, Guards shall at all times appeared smart and tidy. They shall be responsible for wearing the specified uniform that meets the requirements of cleanliness, fit and smart. Such requirements also includes wearing ironed dress, buttoned shirt, cap and polished shoe to reflect professionalism of the guards on duty.Guards shall observe standards personal grooming such as short trimmed hair, clean hand, clean shaven face and trimmed fingernails.
In giving information, Guards shall be certain that it is accurate And not privileged information. Guards shall not discuss details of their assignments except with Authorized persons.
Whilst on duty, Guards shall not indulge in personal conversations with fellow Guards. Conversation with other persons is limited to the lines of duties.
Guards shall not sleep on duty, drink intoxicants or report for duty under the influence of alcohol or drugs likely to impair their physical or mental capabilities.
Guards shall not smoke within the site or at any other areas where smoking has been prohibited by the management.