Key Responsibilities of a Security Guard

A security guard, also known as a security officer or inspector, is a trained professional employed to protect people, property, and assets from threats such as theft, vandalism, and unauthorized access.

Their core duties include deterring criminal activity through high visibility, monitoring surveillance systems, conducting routine patrols, and responding quickly to incidents. Guards are also responsible for maintaining incident reports and coordinating with clients and authorities.

At Optimal Security, we deploy both Malaysian and Nepalese (Gurkha) guards—renowned for their discipline, integrity, and commitment to duty.

All personnel are certified by the Security Services Association of Malaysia (PPKKM), ensuring strict adherence to national security standards.

• Stationed security presence to uphold safety protocols at key locations.
• Monitor and control visitor and contractor access without disrupting operations.
• Identify and assess potential risks or security threats proactively.
• Maintain professionalism as ambassadors of the client organization.
• Inspect safety infrastructure including lighting and firefighting equipment.
• Report directly to the client’s designated Security Officer.
• Understand and operate all fire safety tools and emergency systems.
• Conduct regular patrols and monitor site access and building security.
• Operate and monitor CCTV, access controls, and surveillance tools.
• Keep detailed security logs and incident reports.
• Respond appropriately to disturbances or emergencies.
• Maintain communication via radio with security teams.
• Check and maintain operational security tools like gates, radios, and checkpoints.
• Report anomalies or illegal behavior without delay.
• Investigate and take action on reported incidents.
• Activate emergency alarms and protocols when required.
• Adhere strictly to legal and regulatory security requirements.
• Perform preventive maintenance on security systems and report faults.
• Support team efforts through collaboration and efficiency.

Guards must report punctually for duty. If unable to attend due to valid reasons such as illness or emergency, immediate notification to a supervisor is mandatory. Failure to comply may result in serious disciplinary action.

Guards are required to remain at post until officially relieved and to properly brief their replacements. Relief personnel must be fit for duty—not intoxicated, fatigued, or unwell.

Instructions and orders are issued by supervisors or the client's Security Officer and must be clearly understood and followed. Written directives may be provided using a duplicate book for transparency.

Disciplinary measures apply to guards who disobey orders or neglect responsibilities. After three written warnings, termination will occur. Severe violations such as gross insubordination may lead to immediate dismissal.

• Conduct thorough site assessments and physical inspections.
• Evaluate risks involving access points, lighting, and security processes.
• Review existing systems and recommend improvements.
• Identify safety enhancements that support business continuity.
• Propose budgets for necessary upgrades and resources.