How security guarding is regulated under the Private Agencies Act 1971 (Akta 27): agency licensing, guard training and registration, penalties, and how to verify a security company, including a section for residents' associations. For what guards do on shift, see our security guard duties guide.
Optimal Security: KDN Licence No. 02260234 · PIKM member

Security guarding is regulated by the Ministry of Home Affairs (MOHA/KDN) under the Private Agencies Act 1971 (Akta 27). A company must hold a KDN licence before it can supply guards. This page summarises the rules in plain English. It is general information, not legal advice.
Last reviewed .
Security guarding in Malaysia is governed by national law and enforced by MOHA/KDN. PIKM (Persatuan Industri Keselamatan Malaysia, the Malaysian Security Industry Association) is the industry body that works with KDN and PDRM on guard training and sets professional benchmarks beyond the statutory minimums.
Controls the business of private agencies. It covers licensing, approval of uniforms and badges, and the regulator's powers over licensed agencies.
Regulates firearms. Armed guard deployment needs separate authorisation and is limited to high-risk sites such as banks, jewellery outlets and critical infrastructure.
Prohibits unauthorised disclosure of client or visitor information, setting the information-security baseline every agency must follow.
Read the official text on the Laws of Malaysia portal (AGC) or a consolidated copy on CommonLII. The Malay text is authoritative.
A KDN security licence (also spelled "license") is issued by MOHA under section 3 of the Private Agencies Act 1971. It is the licence that makes it legal to supply guards.
Applications go to the Ministry of Home Affairs' Security and Public Order Division. MOHA publishes the conditions for new licences, which cover the company structure, minimum paid-up capital, the shareholding, and the background of the shareholders and directors, plus a business plan. The conditions differ between class 2(a) and 2(b) and can change, so confirm the current requirements and fees with MOHA before you apply.
The licence is only the first layer. Individual guards must also be trained, screened and identifiable.
Only a licensed agency is accountable to the regulator, and that accountability is what makes its guards traceable. Our verification checklist shows how to confirm it before you sign.
Do this for every supplier, ours included. The full seven-point checklist goes further.
Our KDN Licence No. is 02260234. See our credentials, or ask us for the documents.
Residents' associations (RA), joint management bodies (JMB) and management corporations (MC) often ask whether they can run guarding themselves or which rules apply.
PIKM has warned that residents' associations should not arbitrarily appoint or train individuals as guards without complying with the regulations and obtaining approval from the relevant authorities. It advises appointing only security companies licensed and approved by the Home Ministry, and not choosing on lowest price alone. Read the report in The Star →
See our condominium security guard services, residential area security and cost guide. These tender points are consistent with EdgeProp's guidance for JMBs, MCs and RAs.
An unlicensed provider is not accountable to the regulator. Its guards may be unvetted or unregistered, you have no licensing recourse if things go wrong, and your insurer may ask questions, so check your policy. PIKM has also called on KDN to act against companies that employ guards without valid work permits.
Enforcement example: a security company director and her husband were fined RM5,000 for running a security business without a KDN licence.
Akta 27 licenses the agency; it does not write your site's SOPs. These are good-practice items that a reputable agency puts in writing for each post. They are not a statutory list.
For day-to-day duties and powers, see our security guard duties guide. For site-specific plans, see our security guard services.
This page is general information, not legal advice. Check the Act and MOHA for current requirements.